• Palmer House Hilton Introduced New Tech Program

    POSTED September 22, 2014
Palmer House Hilton will introduce its newest program this fall: the HCN computer tablet Navigator. The HCN Navigator will provide every guest with important information about the hotel including amenities, restaurants, room service, hotel history and more.
Navigator is a 24/7, self-service portal that will assist in guest service and satisfaction. In addition to hotel information, the HCN tablet Navigator will give guests access to city directories, high-speed internet, directions and maps of the Chicago area. Corporate groups and convention organizers can use the Navigators to broadcast vital event information to their attendees from the comfort of their rooms.  After the initial roll out, extra services will be added to the tablets, including flight online check-in and boarding pass printing, as well as in-room dining ordering. 
The addition of the HCN Navigators to the hotel will continue its technological advancement as a leader for meetings and incentive travel in Chicago, offering guests, business travelers and corporate groups endless resources at their fingertips.

After almost 20 years of vacancy, the Cook County Hospital in Chicago will be put to use once again. A $150 million adaptive reuse project restored the historic, 106-year-old hospital, which has become a combined Hyatt Place and Hyatt House hotel, as well as medical offices, a museum, a food hall and more. While the opening is multi-phased, the hotels are scheduled to open in late July.  


Jumpstarting tourism in cities across the country will be more complicated than simply opening doors again – especially in cities with large populations like Chicago. However, working together proves more effective, and in Chicago, more than 250 businesses are banding together to join Choose Chicago’s new initiative, Tourism & Hospitality Forward. It bolsters a safe reopening that encourages tourism as well as meetings and events in


Due to COVID-19, non-essential travel was, or has been, banned for months. Long anticipated trips and in-person gatherings were canceled and people have adjusted to the new normal: staying at home and meeting over Zoom. However, states have been slowly lifting restrictions, and non-essential travel will soon be happening across the country again. However, some may not be as comfortable with the thought of traveling as they were before the pandemic.