• Q&A with Kristin Duncan, General Manager of The Renaissance Chicago Downtown Hotel

     
    POSTED April 22, 2019
     

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to kassidy.tarala@tigeroak.com.

Kristin Duncan was recently appointed general manager of The Renaissance Chicago Downtown Hotel.

1. What are you looking forward to the most in your new role?  

It’s such an honor to lead an award-winning hotel that is known for its stylish design and outstanding beverage and food offerings. I am excited to be working with such a talented team that is focused on providing a memorable stay for all of our guests. Channeling the team’s creativity will ensure the Renaissance Chicago Downtown is always evolving and offering something new and intriguing for our guests.

2. How do you think past experiences have prepared you for this role?  

Having served as general manager at three other properties prior to coming to the Renaissance Chicago Downtown, I have learned a lot about leading a team and how to develop and execute our strategies. I hope to build upon these experiences and support our team in continuing to drive results for the hotel.

3. How did you get into the industry? 

I believe I was born with a love of travel and of discovering new places. It was always a thrill staying at hotels with my family. During college, I had various jobs with travel agencies and restaurants, which fueled my love for the hospitality industry. Upon graduation from college, I started with Marriott’s management training program in a sales position and worked my way up into a variety of leadership roles.

4. What are you hoping to achieve in your new role? 

The Renaissance Chicago Downtown has an outstanding track record of success within our company and in the Chicago market. My goal is to channel the talent of our team to keep that momentum going and to evolve and build upon our offerings so that we continue to be the preferred hotel in downtown Chicago.  

5. What do you enjoy most about the industry? 

In the hospitality industry, no two days are the same! It offers a busy, fast-paced environment where you get to interact with very interesting and dynamic associates and guests. The people I work with have a genuine spirit to serve our guests and each other, and we have a lot of fun while doing it!      

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to kassidy.tarala@tigeroak.com.

Piers Smyth was recently hired as the director of restaurants & beverage for theWit Hotel.

 

Nicholas Malloy has been appointed as the executive chef at The Rose Hotel Chicago/O’Hare, Tapestry Collection by Hilton. The new hotel, just minutes from Chicago's O'Hare International Airport, is the first boutique hotel in the area. Malloy joins the hotel with a strong background in the culinary industry; having graduated from Kendall College Culinary School in 2009, and most recently worked at the Chicago Marriott Naperville as a sous chef. 

 

Renaissance Chicago Downtown Hotel has announced the appointment of Russell Shearer as executive chef. With over a decade of experience working in hospitality kitchens across the country, most recently at JW Marriott Chicago, Shearer will oversee the hotel’s culinary operation, including one of Chicago’s hottest rooftop destinations, Raised.